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MoviePass Auto Re-enrollment for Select Users

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Dan Gardner Avatar
Dan Gardner
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MoviePass has had a rough go of it lately. No surprise when your business model is too good to be true. However, their latest move is stirring up controversy among their users  — or former users in some cases —  who have been auto re-enrolled in a new program.

According to Business Insider, former MoviePass holders recently discovered they had been re-enrolled in the service, which is expected to roll out a new plan Wednesday. Now users can see any three movies (within their new draconian limits of what is “available”) for $9.95 per month.

 

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MoviePass users have until Thursday, October 4th to opt-out of the plan they were re-enrolled in.

Bottom Line: if you’re using MoviePass, be sure to keep an eye on your account and make sure you’re getting what you expect. Some users who tried to cancel their account ended up being auto re-enrolled, and charged for it.

Opinion:
I don’t envy anyone working for MoviePass customer support this week. I’m sure those employees are going to have some sort of contest to see who gets the worst abuse from a disgruntled user. I can empathize with them, because I’ve had to deal with my own share of unhappy users after adding Peecoins to RunPee. All of that aside, what MoviePass is doing shouldn’t be legal, and it’s a travesty that the politicians (both Dems and Reps) are too gutless to pass any sort of legislation to keep companies from doing this sort of thing.

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Tawney Markham

May 15, 2020

Got this back when I was pregnant, but I’ll be keeping it forever, it’s just so handy. I don’t go to the movie theater that often (even back before quarantine when you actually could…) but I make sure the app and the movie list are all current and updated, cause it’s so handy! It’s great for running late cause you can read their

What people are saying
about the RunPee app.

summary, obviously awesome for bathroom or snack breaks mid movie, and I also love that it tells you if there’s anything after the credits which is very handy.

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For the vast majority of users, I don’t think there’s anything worth getting worked up about. They’ll either say, Yeah, this new deal is worth it, and stick with the auto-enrollment, or they’ll spend a few minutes and go back into the MoviePass app and opt out, again. But a small percentage of users won’t notice. The emails may get filtered out; they won’t notice the charges on their banking account; whatever — and they’ll end up paying for a service they thought they had dropped, month after month. And if they don’t know that they’re enrolled, they won’t be using the benefits. This is where I think MoviePass is doing nothing short of stealing.

What do you think?

Don’t miss your favorite movie moments because you have to pee or need a snack. Use the RunPee app (Androidor iPhone) when you go to the movies. We have Peetimes for all wide release films every week, including Civil War, Monkey Man, Godzilla x Kong: The new Empire and coming soon The Ministry of Ungentlemanly Warfare, and Fall Guy and many others. We have literally thousands of Peetimes—from classic movies through today’s blockbusters. You can also keep up with movie news and reviews on our blog, or by following us on Twitter @RunPee. If there’s a new film out there, we’ve got your bladder covered.

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Comments

One response to “MoviePass Auto Re-enrollment for Select Users”

  1. Jill Florio Avatar
    Jill Florio

    I agree with everything here, but I guess I am more annoyed with them. The limits on the good movies are really strict, and apparently you have to use different theaters on different days, and it all sounds like it won’t be useful for anyone. I’ve read that, for example, the only newer movies some people can see right now are specifically 4:45 showings of Small Foot. Way too complicated and limited to be useful at all, if that’s the case.

    The new AMC A-List membership is already superior, for the same price.

    Reply

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